Since our inception, we've been helping good companies become great companies with our comprehensive arsenal of proven surveying, auditing, and management systems. Our programs allow our clients not only to gather incident-specific information about the moment of truth when a customer comes in contact with an organization, but also to track and trend attributes and behaviours that impact long-term guest value, satisfaction and advocacy.
WeMark India is head quartered in New Delhi(India).We have 18 associate offices across the world at India, Russia, United Kingdom, UAE, Thailand, Malaysia, Japan, Indonesia, Srilanka, Mauritius, Philippines, Singapore and Vietnam and we conduct audits in every country of the world.
The Company's management consists of people from prestigious institutions like IIM-Ahmedabad, Calcutta , Lucknow, Delhi College of Engineering and many more. Our Honoree Director is from the Prestigious institution IIM-Lucknow. He is the publisher of many books in the field of Customer satisfaction, Branding and Market research. He has more than 12 years of teaching Experience in IIM-Lucknow .
The company has a cost effective, scalable and innovative business model, which provides flexibility for 24x7 operations.Our Center of Excellence for Brand Auditing in India delivers high quality, cost effective, world-class solutions for startups, non-profits and enterprise organizations. We put in solutions that ensure a continuous cycle of improvement in processes and business functions.
FACTS ABOUT WEMARK
- Started in 2008.
- WeMark India is head quartered in New Delhi (India).
- Associate offices in India, Singapore, Malaysia, Thailand,Russia, UK, UAE, Oman, Kuwait, Qatar, Bahrain, Saudi Arabia,Indonesia, Sri Lanka, Japan, Philippines, Vietnam, Myanmar,Mauritius, Italy and Switzerland.
- Operation in every country of the world.
- Present in all cities of the world.
- 50000+ Mystery Shoppers across the world.
- 1.5 Lac audits every year.
- Pioneer in "Mystery Shopping" in India.
- Board of Directors and Mentors from Indian Institute of Management, Harvard Business School, Carnegie Mellon and DCE.
- WeMark is MSPA Certified Company.
- WeMark is ISO 9001: 2008 Certified Company.
- 4 years of experience with 150 National and International brands.
- Rated as India's No. 1 Mystery Shopping Company by Economic Times in 2011.